Digital Agua’s Blog | We breath life into ideas

So the success of Mood Phone has drawn a lot of customer support emails. Some of them are actually really funny, at least to me. So here is the first installment.

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On 2/8/09 7:03 PM, “Jakob” > wrote:

It does not work and it is stupid u make people pay for a stupid app that does not work NOOB!!

Jakob [Last name withheld]

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On Feb 8, 2009, at 11:52 PM, Support <support@digitalagua.com> wrote:

Hi Jakob,

I believe the app is available for free, and last we checked, it worked.

To respond properly to your insult we would need further clarification.

When using the word NOOB, did you mean

Noun
noob (plural noobs)

1. (Internet slang, pejorative) A newb or newbie; refers to the idea that someone is new to a game, concept, or idea; implying a lack of experience.
* Noobs are annoying, they never know the forum rules.
* You just got pwned, noob.
* I’ll teach you noobs how to play.
* I kill all you noobs in seconds!
* You suck, you son of a noob

Noun
nob (plural nobs)

1. (slang) the head (somewhat archaic)
2. (cribbage) a jack of the same suit as the card turned up by the dealer

One for his nob.

3. (slang) The glans penis, the sensitive bulbous structure at the end of the penis also known as the head of the penis. (more often spelt knob)

Looking forward to hearing from you.

Sincerely,

All the team at Digital Agua.

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On 2/9/09 2:03 PM, “Jakob” wrote:

No I meant retard when I said boot witch u r won check to see if of works now

Jakob

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On Feb 9, 2009, at 2:12 PM, Support <support@digitalagua.com> wrote:

Hi Jakob,

Thanks for getting back to us. I personally just tested the application and it was dead on. It says Pimpin’ over and over. For me this isn’t rare. I checked with team and they say theirs are coming up Rock and Roll with a mix of Bootylicious, which is pretty normal for them.

I don’t know what to tell you. Maybe you can try it again when you are less moody.

Thanks for downloading Mood Phone.

Remember,

We rock because you rock!